Integrating your Cisco Collaboration environment with Service Now is a key component to automate UC Operation workflows across your organization.
Without a first in class integration platform complementing your collaboration suite, the integration can be painful and costly:
You will need to integrate Service Now with each components of the Cisco Enterprise Communications suite
You will have to mix a lot of different and complex protocols & APIs, and support it over time
You will need a high skilled engineering team with in-depth expertise in Cisco UC Suite and Service Now
With Kurmi, you will have the ability to dramatically simplify this integration.
In this short video, we are going to show you how Kurmi provides this integration: