Kurmi Provisioning Suite for Enterprises

The Leading Platform for UC Management and Provisioning Automation for complex Unified Communications and Contact Center environments.

One Interface to Manage All Your Unified Communications and Contact Center Systems

UC and Collaboration apps all come with native provisioning portals which require highly skilled, expensive staff, siloed support teams and do not promote an integrated UCaaS offering. Kurmi solves these headaches by unifying the IT admin experience on a single pane of glass.

Combine exceptional performance, configurability and security to optimize and futureproof your UC investments across apps, whether on-premises or in the cloud.

Automate Daily UC Provisioning Operations

Automate all your moves, adds, changes and deletes (MACD) workflows and processes
Create system templates or access phone number ranges in real time
Connect Kurmi to your customers’ Active Directories (LDAP) to achieve “zero-touch provisioning,” and set up standardized and repeatable processes
Save time and money while reducing the risk of human error

Multi-Vendor and Hybrid by Nature

Seamlessly manage on-premises Cisco Unified Communications Manager with Webex Calling, Microsoft Teams and UCCx for your Contact Center. Kurmi unifies your UC applications on a single pane of glass, making it easy to operate systems in a hybrid deployment and multi-vendor environment.

Integrate best-of-breed services for your end-users, such as IM, softphones, and collaboration apps or migrate your telephony system seamlessly with Kurmi Provisioning Suite.

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Manage your migration to Webex Calling or Microsoft Teams

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Transform the Admin Experience with Advanced UC Automation Capabilities

Kurmi's platform simplifies onboarding and offboarding tasks, such as setting up accounts and devices, assigning roles and permissions, and configuring software and applications.

Access available numbers in your DN pool across multiple locations or clusters in real time. No more Excel spreadsheets!

All MACD (Move, Add, Change, Delete) operations can be grouped and scheduled ahead of time to be performed at a date and time when they are required.

Delegate specific roles to trusted individuals, so that they can access and manage your unified communication (UC) system with confidence.

Kurmi discovers user details (like assigned phone numbers, services, security profiles) from your existing environments and imports them directly. Data migration is seamless and aligned with your business rules.

Bulk end-user management is easy with Kurmi's automation tools for end-user deployment. Save hours of time by performing one deployment for groups of users with similar profiles, without concern for data loss or errors.

White paper

Metrigy Issue Paper:
UC Management and the Digital Workplace

As today’s UC environment continues to evolve and grow in complexity, IT leaders must ensure consistent UC provisioning and management to achieve success..

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Better Outcomes and Happier Teams

Create Better IT Admin Experiences
Reduce costs
Save time
Increase productivity
Avoid errors
Improve service quality

Features designed to enhance your UC operations.

Get all the tools you need to streamline and optimize the day-to-day management of users and features across your unified communications ecosystem.

Simplify User MACDs

Move, Add, Change, and Delete users from a single pane of glass, eliminating complexity. Provisioning now takes a matter of seconds.

User Profile Templates

Define user profile templates by function and/or site.

Directories Sync

Synchronize and automate provisioning from your directories.

Self-Service Portal

Allow your end users to perform basic changes by themselves to reduce the burden on your IT administrators.

Tracking

Powerful tracking capabilities allow you to monitor changes made by delegated users in real-time.

Roll Back

Revert back to previous configurations if any undesired changes are made. This ensures that your UC system is secure and running smoothly.

Open Northbound API

Easily integrate Kurmi with ServiceNow, BMC and other ITSM applications to automate your business operations workflows.

Zero-Touch Provisioning

Integrations with HR systems and Active Directories provide a “zero-touch” experience for users and administrators.

Security and Compliance

Kurmi automatically applies security settings and enforces access control. Get visibility and auditability into user actions by tracking changes and recording user activity.