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Blog

provisioning software help optimize your unified communications solutions deployment and usage?

How can a provisioning software help optimize the way you deploy and use Unified Communications?

By Claire | 6 March, 2020
In 2020, one in five companies plans to deploy a new set of communications and collaboration tools to help them with the development of a more collaborative work space (1). It’s also important to mention that growth in the number of remote employees (17% are teleworking (2)) will impact the ways in which companies communicate.Read more

0 comment | 1
Agility at Kurmi Software

Agility at Kurmi Software

By Claire | 25 February, 2020
By Stéphane Abiven , Project Director, Kurmi Software Agility, a must in transformation The profound transformation of the business world is impacting every company, regardless of their size or line of business. Companies need to be efficient, adaptable, and decisive in these emerging areas: Digital technology, including its new business models Connecting the digital andRead more

0 comment | 1
Kurmi Blog - UCaaS Trends and Predictions for 2020

UCaaS Trends and Predictions for 2020

By Claire | 6 August, 2019
By Irwin Lazar, VP and Service Director, Nemertes Research UCaaS has garnered a great deal of attention in the marketplace over the last few years thanks to its ability to offer low cost, flexible, calling and unified communications services.  Moving to the cloud enables organizations to shift responsibility for provisioning, operations, and management to aRead more

0 comment | 1
How Administration, Provisioning Tools Play a Role in Cloud Workplace Collaboration

How Administration, Provisioning Tools Play a Role in Cloud Workplace Collaboration

By Claire | 29 July, 2019
By Robin Gareiss, Nemertes Research You’re moving to the cloud to hand off management, monitoring, and administration to a trusted third party. Out of sight, out of mind, right? Not so fast! Even in cloud environments, you likely will continue to manage provisioning and administration for employees, and potentially customers. At the very least, youRead more

0 comment | 2

Five Tips for Successful UC Deployments

By Claire | 21 June, 2019
By Irwin Lazar, VP and Service Director, Nemertes Research Nemertes’ recently released our latest Workplace Collaboration: 2019-20 Research Study, capturing deployment trends and success correlations for technologies including calling, meetings, and team collaboration. The study gathered data from collaboration leaders from 645 end-user organizations in North America, Europe, and the Asia-Pacific region. To determine whatRead more

0 comment | 1
Contact Center

Automated Provisioning Can Make or Break Your Contact Center

By Claire | 30 May, 2019
By Robin Gareiss / President and Founder of Nemertes Research Digital Customer Experience (DCX) efforts enables organizations to provide new means of engagement including via mobile apps, chat, virtual and augmented reality, and by using AI to improve engagement routing and response. As organizations invest heavily into DCX strategies, they are bolstering their contact center technologies toRead more

0 comment | 1

Cisco-Broadsoft Integration Trends

By Claire | 22 May, 2019
By Irwin Lazar / VP and Service Director of Nemertes Research Cisco’s 2018 acquisition of BroadSoft highlights the growing trend toward cloud-based communications.  Prior to the acquisition, Cisco’s cloud strategy was two-fold: Hosted Collaboration Service, a platform that partners can leverage to build their own cloud-based offerings, Cisco Spark calling – a Cisco-hosted service designed primarily forRead more

0 comment | 1
Automate UC Administration

Automate UCC Administration to Support Digital Transformation Initiatives

By Claire | 6 May, 2019
By Robin Gareiss / President and Founder of Nemertes Research IT staffs have an incredible responsibility to implement and support enabling technologies to transform their companies. In fact, more than 70% of companies have digital transformation initiatives underway or planned, involving numerous technology deployments to drive business value. Before jumping into a technologically advanced digital transformation initiative,Read more

0 comment | 1
Cloud communication services

Broadsoft Classic Portal Replacement Strategy

By Claire | 12 April, 2019
For the last twenty years, Broadsoft has been the leading cloud communication services vendor. They have been providing the building blocks Unified Communications as a Service (UCaaS). Service providers use to build cloud-based communications services such as voice, video, web conferencing, team messaging, and contextual services. Broadsoft based solutions run on almost any type ofRead more

0 comment | 3

What’s New in CUCM 12.5?

By Claire | 5 April, 2019
Cisco Unified Communications Manager (CUCM) started life in 1994 as Selsius Systems Multimedia Manager; a video conferencing solution. By the time Cisco acquired it in 1998, Selsius had renamed it Call Manager and changed it into a system designed to route voice calls over an IP network. Today, CUCM is Cisco’s core Unified Communications andRead more

0 comment | 3
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Kurmi

Kurmi Software provides a management automation platform for Enterprise Communications (Unified Communications, Collaboration, Contact Center).

Over 3 millions users are already managed with Kurmi.

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Read our CCO, Bertrand Ramé in The Professional Security Officer, explaining how Kurmi's solutions ease the security threat bought about by "The Great Resignation" where IT teams are deprovisioning users from UC platforms at a rate never seen before. bit.ly/3oQ8k7c pic.twitter.com/5RICamqGcN

From Kurmi Software's Twitter via Twitter Web App

Just 3 days left before our webinar with Irwin Lazar, President and Principal Analyst at Metrigy, and Bruno Guirardel, Head of Product at Kurmi Software. Hear about the #Workplace Collaboration 2022 Global Research Study and the Value of UC Management. bit.ly/3PfMCVP pic.twitter.com/ou7pdVSaaI

From Kurmi Software's Twitter via Twitter Web App

We wish to France a happy 14th of July ! #Bastilleday #fetenationale @KurmiSoftware pic.twitter.com/RcCLp4dJQq

From Kurmi Software's Twitter via Twitter Web App

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Kurmi Software

Kurmi Issue Paper:

UC Management Impact Report:True Cost UCC

The UCC space has potential for an automation surge as runaway costs and wasted time are leading many organizations to reassess their MACDs.

READ NOW
UC Mgmt Impact Report True Cost UCC
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