A single platform to manage users across the whole Cisco Unified Communications Suite, on-premise or in the cloud: CUCM, Unity Connection, Jabber, WebEx, Spark and UCCX.
Cisco UC provisioning and administration tool
A complete suite to automate operations and users management
on Cisco Unified Communications systems
They trust Kurmi to manage their Cisco Unified Communications Suite
Cisco UC operations management. Simplified.
Unified Provisioning
Consistent Data
Kurmi enables to set up clear operations processes and workflows that can scale with your organization while maintaining consistent data across your Cisco UC and IT systems.
Advanced Management
Kurmi provides advanced administration features to empower your team: operations logs tracking & rollback, role-based access management, bulk administration, remote phone control, operations scheduling…
Single Point of Integration
A single point of integration between IT and Cisco UC systems: basic operations (MACD) can be triggered from your ITSM, Directories or HR systems, with no human interventions from your UC team.
Tired of repetitive tasks on Cisco CUCM? Discover Kurmi.
Simplify and automate Cisco CUCM provisioning and administration
Managing Cisco call manager from the native interface is complex, time-consuming and requires a Cisco expert to perform the operations. For example, provisioning a new user or device on Cisco Unified Communications Suite can take between 15 minutes and 45 minutes.
Kurmi Unified Provisioning is designed to dramatically simplify the operations of Move, Add, Change and Delete (MACD). Provisioning, phones deployment and day-to-day administration on Cisco Unified Communication Manager (CUCM) have never been easier.
Automation saves time and money and reduces the risk of human error. User provisioning on Cisco TOIP becomes fast, it takes less than a minute, and one-click deprovisioning is even faster!
Delegate the day-to-day administration of your Cisco UC Suite
Your Cisco experts should be focused on new projects and not everyday requests tickets. With Kurmi Unified Provisioning, you can delegate day-to-day operations on your CUCM to employees with no Cisco certifications such as helpdesk staff, local administrators, and HR assistants.
Advanced role-based access management features, as well as rollback and scheduling capabilities enable you to simplify the setup and monitoring of your organization for the day-to-day administration of Cisco Unified Communications Manager.
A self-provisioning portal for your Cisco Unified Communications Suite
Delegate some low-value operations on your Cisco CUCM to your end-users via self-provisioning and services activation, call forward management, password reset, phone remote control. You can define the specific level of autonomy of your users based on your internal policies, and personalize the portal with your branding.
You give your end-users a “consumer grade” user-experience while reducing the basic operation workload of your support team.
Kurmi supports the full Cisco Unified Communications Suite
Cisco CUCM
Jabber & Presence
Unity Connection
Webex
Spark
Key Features
Unified communications provisioning is the systems administration task in which operators enter and configure the settings that users of the service will access. This routine task can be made easier to handle, leaving more time for other vital tasks. With Kurmi Unified Provisioning, you have the tools you need to optimize the day-to-day management of your Cisco UC Suite users. Eleven fully-developed features make streamlining your work easy, while customizable controls and content eliminate the repetitiveness of some routine tasks. Save time and lighten your staff’s workload through strategic use of the templates and applications offered by Kurmi UP
User profile template
With the user profile template, operators can define and sort user profile templates by function and/or site. This means that the provisioning task on Cisco Unified Communications (Cisco UC) Suite takes a fraction of the time – a few seconds from start to finish. Profiles look good and, because they follow a template, there’s far less chance of junk code or unintended spacing and layout each time a change must be made.
Site profile templates
Kurmi’s site profile templates let operators quickly and easily deploy new sites or change existing sites through the Cisco Unified Communications Manager. Hours of coding and copying are saved, along with the frustration of making sure each page or site meets your exact specifications. First, choose all your settings in the templates, then make your changes as needed, without having to start from scratch. This also reduces the risk of losing important information or rebuilding a site after an update ‘accident’.
Role based access control
Kurmi also features advanced role-based access control. This allows operators to manage administrator profiles and delegate operations without compromising on security. Each user is assigned a certain security level so that those who don’t need higher access will only be able to see and use the parts of the system applicable to them. This improves overall ease of use and helps users focus on a task with less distraction.
Logs tracking & Rollback
Kurmi Cisco UC offers log tracking and rollback. This means team operations can be monitored, and any accidental action taken while programming or performing other suite tasks can be undone in a click. Team operations can be complicated, and monitoring helps ensure that the system is performing the way it needs to for the people who are using it. The feature also provides a log for future reference or problem-solving.
Bulk administration
Changes can be made in bulk, whether to a group of users or to all users on one site. Kurmi tools are made to allow for bulk changes as needed on your Cisco UC Manager. No more time is wasted selecting individual profiles. This also eliminates accidental profile changes, which can be a result of manual, rather than bulk, changes.
Range number management
Your DN pool’s available numbers can be accessed in real time across multiple locations or the Cisco cluster. This eliminates the need for Excel spreadsheets and extra work. When you need accurate numbers, get them live through the Cisco cluster and multiple locations. Access to available DN pool numbers eliminates the need for guesswork or coding from an outdated list.
Scheduling & Grouping
Cisco UC provides easy MACD (Move, Add, Change, Delete) operations. Operators can easily group functions and operations and schedule them for launch at a later date. Save time and make sure things happen when you need them to.
Selfcare portal
Through the Selfcare portal, end users can now perform basic MACDs. This frees up your support team and saves you time. Use the power of Kurmi provisioning to take back time in the workday and increase productivity.
LDAP Sync
With LDAP Sync, Kurmi synchronizes your directors. This automates new-user provisioning for your Cisco IPBX. One, two, three, easy and done!
API
Easily integrate ServiceNow, Workday, or any ITSM applications with Kurmi to automate your business operations workflows on Cisco CUCM.
SDK
Customize your connectors within internal applications to provision and manage users easily and professionally. SDK also allows for discovery automation, and Kurmi provides automatic discovery for the configurations of users, lines, devices, services, and settings. This gives operators a helpful overview of your Cisco UC infrastructure, all in one place.
Discovery automation
Kurmi automatically discovers the configuration (users, lines, devices, services, settings) for an overview of your Cisco Unified Communications infrastructure.
A demo is worth more than
a long speech....
MACD, Bulk Management, Delegation / RBAC, Range Number Management… all in the same platform
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We manage more than 2.5m users
Kurmi Software provides a management automation platform for Enterprise Communications (Unified Communications, Collaboration, Contact Center).
Over 2.5 millions users are already managed with Kurmi.
