Do you know the most flexible and innovative Cisco HCS domain manager? As the first Cisco HCS-certified product, Kurmi Software is the only administration platform for UCaaS infrastructures that automates the entire life cycle of the end-customer.
Cisco HCS Management Platform
Kurmi provides all the tools to UCaaS service providers
to automate the management of Cisco HCS
Quickly create and deploy new communications services
Accelerate customer onboarding
All the tools to run operations better and faster on Cisco HCS.
Deployment automation for Cisco Hosted Collaboration Solution
Kurmi enables Cisco HCS services providers to build on top of industry standards and Cisco recommendations to implement their best practices and to industrialize their deployment processes. You can integrate pre-planned deployment scenarios and engineering rules into the automation of the customer on-boarding/provisioning, simplify release management, increase productivity, and accelerate the billing of your new customers.
Flexible Service Design
Kurmi allows you dig into your Cisco HCS infrastructure capabilities to design the service bundles for your offering. You can mix and match feature sets, call permissions, device types and number of lines… You can be as creative as you want to differentiate from your competitors!
Kurmi comes with built-in connectors with the full Cisco Unified Communications suite (CUCM, Unity Connection, CUP, Spark Hybrid) and contact center (Cisco UCCX/PCCE) applications. You can easily adapt your services packages to answer to market requests.
With Kurmi, you manage your Cisco HCS offering based on your target customers’ needs (SMBs, large accounts, vertical markets) and not on technical requirements.
Simplify and delegate day-to-day management
Kurmi lets service provider automates all operations of moves, adds, changes and deletes (MACD). You can set-up standardized and repeatable processes, create system templates, access ranging numbers in real time, integrate Kurmi with your IT system (Active Directory, ITSM, ITOM) to achieve “zero touch provisioning”. By automating your operations, you save time and money while reducing the risk of human error.
By providing advanced multi-level delegation features, role-based management and user-friendly interfaces, Kurmi lets you delegate day-to-day management to your customers’ administrators or end-users, and autonomously manage users provisioning and MACD. Customers’ administrators can have a single view of their infrastructure, ressources and users.
Our selfcare “white label” portal enable your customers’ end-users to manage basic operations such as password resets, call-forwarding management or services activation.
Migrate Existing CUCDM End Customers to Kurmi
To facilitate migration, we have integrated Yarnlab tools into our solution to automate and secure end-customer migration to Kurmi Software. Yarnlab provides automation tooling for migration and testing of Cisco Unified Communications solutions to enable partners to migrate more efficiently with less risk. With Yarnlab’s Wrangler, migration is fully automated, using data extracted from both CUCDM and CUCM, flexible hierarchy mapping to Kurmi, and test automation with Testmate. Migrating existing customers is key for service providers and is especially fluid since Kurmi has developed APIs and specific workflows to facilitate it. This combination makes it easier to decommission the former domain manager.
Built for the Cloud
Multi-tenant
Dedicated database for each customer with the ability
to host data-bases in different countries
Scalability
Dedicated queue for each of your HCS customers
so you never face bottlenecks on your infrastructure
Open Architecture
API & SDK to integrate management in your Information System,
architecture and processes
Customization at will
Based on JavaScript. You won’t have to train your engineers
to learn proprietary programming languages
Kurmi Software provides a management automation platform for Enterprise Communications (Unified Communications, Collaboration, Contact Center).
Over 3 millions users are already managed with Kurmi.
