Customer Self-service Onboarding on Cisco HCS, by Kurmi

Will remote working boost Unified Communications interoperability?

Unified Communications interoperability is getting a lot of attention, as more and more employees work from home. Yet while progress has been made, there is still a long way to go. Will flexibility at workRead more

Kurmi Sofware has raised €10 million from Ring Capital and UNEXO

By Dessi Schachne | 0 comment

Kurmi Sofware has raised €10 million from Ring Capital and UNEXO to accelerate its international development and become a global leader of UC provisioning simplification. Press Release, Paris, October 5th, 2020 Kurmi Software, an independent softwareRead more

Kurmi Software – your single pane of glass for managing your UC solutions and all your third-party apps

By Dessi Schachne | 0 comment

With the flexible, massively customizable Kurmi platform, administrators can manage all their UC & Collaboration solutions through a single user interface. But Kurmi goes much further than that. Its API and connecting SDK give adminsRead more

Kurmi Software and Speech-Soft Solutions announce Strategic Partnership Enhancing Cisco UC & CC Suite Management and CVP Analytics

By Dessi Schachne | 0 comment

Tuesday, September 1, 2020: Kurmi Software, the leading Unified Communications provisioning software, and Speech-Soft, a leader in providing Contact Center, Workforce Management and IVR analytics and reporting software, are pleased to announce that they haveRead more

Five Best Practices for Unified Communications Management

By Dessi Schachne | 0 comment

Unified communications management encompasses the policies, procedures, and tools for both administration and operations management of calling, messaging, and meeting applications. A successful UC management strategy must accomplish the following goals: Provide IT operations staff with insightRead more

Real-World Benefits of Using a UC Management Solution

By Dessi Schachne | 0 comment

Unified Communications (UC) management requires obtaining both visibility into application performance, as well as the managing of day-to-day administrative tasks including provisioning, inventory management, and moves, adds, changes, and deletions. Absent specialized tools to support these requirements, UC managementRead more

What’s new in the summer release 7.2?

By Dessi Schachne | 0 comment

We're pleased to be sharing these new features with you. This release will simplify the deployment and daily management of your Unified Communications & Collaboration solutions. You'll really appreciate its strengths: 1/ Greater time savingsRead more

Integrating UC and IT Service Management

By Dessi Schachne | 0 comment

IT Service Management (ITSM) defines the processes that organizations use to deliver information technology in a way that delivers measurable business value. For the last several years organizations have adopted structured ITSM approaches, often basedRead more

Find out how to simplify the transition to Microsoft Teams

By Dessi Schachne | 0 comment

Since launching Teams in 2017 as part of the Office 365 suite, Microsoft has added new features. Now it's a collaborative work tool you can use to manage conversations, video meetings, file sharing, and OfficeRead more

Best Practices for UC Migration to UCaaS

By Dessi Schachne | 0 comment

Even before the Covid-19 pandemic went global in the first quarter of 2020, organizations were already rapidly moving their unified communications applications, including calling, messaging, and meetings, to the cloud. Nemertes Research’s 2020 Cost BenefitRead more

Trends in Unified Communications & Collaboration solutions

By Dessi Schachne | 0 comment

In the past few years, the Unified Communications market has widened. New players have appeared. More and more companies are giving their employees UC tools to improve productivity and working comfort. With solutions flooding intoRead more

Managing UC for Teleworkers

By Dessi Schachne | 0 comment

By Irwin Lazar / Nemertes Dramatic rise in working from home because of Covid-19 The global Covid-19 pandemic has led to an unprecedented shift to work-from-home. Nemertes’ recent global study of more than 460 organizationsRead more

Discover and deploy best practices to effectively use Unified Communications & Collaboration solutions

By Dessi Schachne | 0 comment

Choice of terminals, calling rights, special services: setting up Unified Communications & Collaboration solutions requires a structured and flexible deployment plan, an assessment of business needs, automated implementation, and successful adoption by employees. So hereRead more

How can a Unified Communications provisioning solution give financial institutions the competitive edge

By Dessi Schachne | 0 comment

In the face of expectations from customers and employees, as well as regulatory pressure, how can a Unified Communications provisioning solution give financial institutions the competitive edge while ensuring its processes are compliant? 1. WhatRead more

Make deployment of your Unified Communications & Collaboration solutions easier with Delegation

By Dessi Schachne | 0 comment

We now have so many different admin platforms for managing Unified Communications solutions that it can be hard to use one without specialized technical knowledge. But delegating certain settings to less expert people, even endRead more

New Release V7.1

By Dessi Schachne | 0 comment

Kurmi new release: See a preview! Learn about the latest developments in Kurmi Software to simplify the management of your unified and collaborative communications solutions! Kurmi Software, a provisioning solution for unified communication and collaborationRead more

Kurmi’s latest release transforms Cisco BroadWorks management

By Dessi Schachne | 0 comment

Kurmi Software, the leader in Unified Communications automation, has announced a major release of Kurmi Service Provider Suite. Now, Kurmi Software simplifies the provisioning process on Cisco BroadWorks by allowing bulk actions for users, devices,Read more

provisioning software help optimize your unified communications solutions deployment and usage?

How can a provisioning software help optimize the way you deploy and use Unified Communications?

By Dessi Schachne | 0 comment

In 2020, one in five companies plans to deploy a new set of communications and collaboration tools to help them with the development of a more collaborative work space (1). It’s also important to mentionRead more

Kurmi Software recognized as Microsoft Silver Partner

By Dessi Schachne | 0 comment

Kurmi Software, a global software company and market leader in the management and provision of unified communications platforms and collaboration tools, has just received its Microsoft Silver Collaboration & Content certification. This certification is aRead more

Agility at Kurmi Software

By Dessi Schachne | 0 comment

By Stéphane Abiven , Project Director, Kurmi Software Agility, a must in transformation The profound transformation of the business world is impacting every company, regardless of their size or line of business. Companies need toRead more

UCaaS Trends and Predictions for 2020

By Dessi Schachne | 0 comment

By Irwin Lazar, VP and Service Director, Nemertes Research UCaaS has garnered a great deal of attention in the marketplace over the last few years thanks to its ability to offer low cost, flexible, callingRead more

New release V7

By Dessi Schachne | 0 comment

Kurmi Summer Release: See a preview! This summer there’s a lot of innovation for Kurmi Software, and we can’t wait to share it with you. First up is the Kurmi solution’s interface, which we’ve totallyRead more

How Administration, Provisioning Tools Play a Role in Cloud Workplace Collaboration

By Dessi Schachne | 0 comment

By Robin Gareiss, Nemertes Research You’re moving to the cloud to hand off management, monitoring, and administration to a trusted third party. Out of sight, out of mind, right? Not so fast! Even in cloudRead more

Five Tips for Successful UC Deployments

By Dessi Schachne | 0 comment

By Irwin Lazar, VP and Service Director, Nemertes Research Nemertes’ recently released our latest Workplace Collaboration: 2019-20 Research Study, capturing deployment trends and success correlations for technologies including calling, meetings, and team collaboration. The studyRead more

Automated Provisioning Can Make or Break Your Contact Center

By Dessi Schachne | 0 comment

By Robin Gareiss / President and Founder of Nemertes Research Digital Customer Experience (DCX) efforts enables organizations to provide new means of engagement including via mobile apps, chat, virtual and augmented reality, and by using AI toRead more

Cisco-Broadsoft Integration Trends

By Dessi Schachne | 0 comment

By Irwin Lazar / VP and Service Director of Nemertes Research Cisco’s 2018 acquisition of BroadSoft highlights the growing trend toward cloud-based communications. Prior to the acquisition, Cisco’s cloud strategy was two-fold: Hosted Collaboration Service, a platformRead more

Automate UCC Administration to Support Digital Transformation Initiatives

By Dessi Schachne | 0 comment

By Robin Gareiss / President and Founder of Nemertes Research IT staffs have an incredible responsibility to implement and support enabling technologies to transform their companies. In fact, more than 70% of companies have digital transformation initiativesRead more

Broadsoft Classic Portal Replacement Strategy

By Dessi Schachne | 0 comment

For the last twenty years, Broadsoft has been the leading cloud communication services vendor. They have been providing the building blocks Unified Communications as a Service (UCaaS). Service providers use to build cloud-based communications servicesRead more

What’s New in CUCM 12.5?

By Dessi Schachne | 0 comment

Cisco Unified Communications Manager (CUCM) started life in 1994 as Selsius Systems Multimedia Manager; a video conferencing solution. By the time Cisco acquired it in 1998, Selsius had renamed it Call Manager and changed itRead more

Simplify the Management of Microsoft Teams and Skype for Business

By Dessi Schachne | 0 comment

Today Microsoft is a leader in the communications and collaboration arena. Their Teams and Skype for Business products have played a pivotal role in this achievement. Two versions of Skype for Business are available –Read more

Why and how to delegate certain UC recurring tasks?

By Dessi Schachne | 0 comment

Unified Communications (UC) systems are large and complex features of most modern organizations. They require skilled individuals to design, deploy, and maintain; they are expensive, and time and resource consuming. But, their steady and efficientRead more

The Growth of Collaboration Tools

By Dessi Schachne | 0 comment

Globalization characterizes our world today. There are worldwide interaction and integration among people, companies and governments. A trend that began with improvements in transportation and communications technology. Once the domain of governments and large wealthyRead more

Best of Breed Strategy in Unified communications

By Dessi Schachne | 0 comment

Best of breed products focus on one thing and do it better than any other product does. In their area of expertise, they are technologically superior, offer more features and are often more comfortable toRead more

UC self-service portal or how encourage end-user adoption of your Unified Communications

By Dessi Schachne | 0 comment

An easy to use product, really intuitive and that will unburden your IT staff, encourage end-user adoption of your Unified Communications (UC) system and give control to end users over their communications environments. Sound tooRead more

Migration in Unified Communications

By Dessi Schachne | 0 comment

There are many possible scenarios which may prompt a unified communications (UC) migration within an organization. It may be that an organization decides it’s time to move from their legacy telephony system to a moreRead more

Migrating on-site unified communications to the Cloud

By Dessi Schachne | 0 comment

Cloud-based unified communications (UCaaS) provide businesses and organizations with many advantages over on site-based systems. They are more cost-effective. You can reduce capital expenses on upfront hardware payments and move to a more predictable operatingRead more

Increase your productivity with better collaboration

By Dessi Schachne | 0 comment

As we move into a global world, we need to simplify the ways people work together. Collaboration technology should help people to work together more efficiently and lead to increased employee and team productivity. HowRead more

Elit-Technologies chooses to migrate to Kurmi Service Provider Suite

By Dessi Schachne | 0 comment

Elit-Technologies chooses to migrate to Kurmi Service Provider Suite to boost its growth on the UCaaS market Paris, September 25: To enhance its innovative positioning, Elit-Technologies has chosen to rely on the Kurmi Service Provider Suite platformRead more

CUCDM vs Kurmi Service Provider Suite: NWN confirms having made the right choice

By Dessi Schachne | 0 comment

NWN Corporation reports a successful experience after deploying Kurmi Service Provider Suite and a smooth migration for their CUCDM end customers. Tuesday, August 28 – New York City, NY: One year ago, NWN Corporation selectedRead more

CUCDM End-of-Sale, a unique opportunity for Cisco HCS partners to benefit from the most innovative domain manager with Kurmi

By Dessi Schachne | 0 comment

Tuesday, August 21, 2018 – New York City, NY – Today, Kurmi Software reached out to its partners after Cisco announced the end-of-sale and end-of-life dates for Cisco Unified Communications Domain Manager (CUCDM). In itsRead more

Kurmi Software Suite 6.6 Release : What’s New in your platform

By Dessi Schachne | 0 comment

Kurmi Software Suite 6.6 Release : What’s New in your platformKurmi Software Suite You will have new benefits with this release: React Technologies: Reduction of the loading time of the pages & new design forRead more

From CUCDM to “Kurmi Service Providers Suite,” make it easier to migrate with Yarnlab and enjoy a simple, intuitive Domain Manager.

By Dessi Schachne | 0 comment

Do you know the most flexible and innovative Cisco HCS domain manager? As the first Cisco HCS-certified product, Kurmi Software is the only administration platform for UCaaS infrastructures that automates the entire life cycle ofRead more

Imagicle and Kurmi Software: the winning combination that gives service providers the edge in the hospitality market

By Dessi Schachne | 0 comment

Monday, June 11, 2018 – Cisco Live – Orlando (Florida)The hospitality industry is undergoing an undeniable technology-driven transformation, and guests’ demands are changing in relation to that. To respond to these challenges, hotel owners mustRead more

Kurmi Software announced the new 6.5.0 release of its flaghship Kurmi Software Suite

By Bruno | 0 comment

This release delivers major upgrades to all of its components:Kurmi Service Provider Suite The leading intelligent solution for activating and deploying UC services. Kurmi Unified Provisioning The user-centric solution to package and provision UC andRead more

Video of a end-user new self-service experience

End-User new Self-service experience, by Kurmi

By Bruno | 0 comment

Promoted by Cisco HCS Business Unit, this video was recorded in their studio (RTP, North Carolina). It's the last one of a series of 4... After a short introduction, a demo of a new customerRead more

Kurmi Software opens it new office in New York

Kurmi Software: new office and Customer Support Center opening in the US

By Bruno | 0 comment

Kurmi Software establishes a new office in New York City and a Customer Support Center for North AmericaDecember, 2017 - Paris, France Kurmi Software has some very exciting news. We are happy to announce theRead more

User creation and number plan with Kurmi

User Self-service Creation on Cisco HCS, by Kurmi

By Bruno | 0 comment

Promoted by Cisco HCS Business Unit, this video was recorded in their studio (RTP, North Carolina). It's the 3rd of a series of 4... After a short introduction already published & a demo of aRead more

Cisco HCS Self-service Automation by Kurmi Software

By Bruno | 0 comment

Promoted by Cisco HCS Business Unit, this video was recorded in their studio (RTP, North Carolina). It's a short introduction of self-service automation provided by Kurmi for Cisco Hosted Collaboration Solution. This video is theRead more

Imagicle and Kurmi Software to speed up Cisco HCS Shared Architecture deployment

Kurmi Software and Imagicle to speed up Cisco HCS Shared Architecture deployment

By Bruno | 0 comment

Tuesday October 24, 2017 - Research Triangle Park (North Carolina) A huge opportunity is coming for the Service Providers in the next five years: tens of millions of users are expected to subscribe UCaaS basedRead more

Intégrez votre environnement de communications unifiées avec ServiceNow et automatisez l’administration grâce à Kurmi

ServiceNow & Unified Communications: management & automation integration thanks to Kurmi!

By Bruno | Comments are Closed

Integrating your Cisco Collaboration environment with Service Now is a key component to automate UC Operation workflows across your organization. Without a first in class integration platform complementing your collaboration suite, the integration can beRead more

Kurmi Software and Jamcracker announce a strategic partnership to support Cisco HCS Shared Architecture

By Bruno | 0 comment

Kurmi Software, a leader in UC management platforms, and Jamcracker, a leader in cloud services brokerage solutions, today announced a strategic partnership to support Cisco HCS Shared Architecture. Both companies are teaming up today toRead more

Kurmi Software announced the new 6.4.0 release of its flagship Kurmi Software Suite

By Bruno | 0 comment

This release delivers major upgrades to all of its components:Kurmi Service Provider Suite The leading intelligent solution for activating and deploying UC services. Kurmi Unified Provisioning The user-centric solution to package and provision UC andRead more

Kurmi is the first Provisioning Domain Manager for Cisco HCS certified by tekVizion.

By Bruno | 0 comment

tekVizion Certifies Kurmi Software Service Provider Suite for Cisco HCS, first provisioning Domain Manager certified for HCSPARIS, FRANCE and PLANO, TEXAS, U.S.A. — June 27, 2017 — Kurmi Software has successfully achieved certification of itsRead more

Kurmi @CiscoLive in Las Vegas, June 26–29, 2017

Visit us @CiscoLive in Las Vegas, June 26–29, 2017

By Bruno | 0 comment

Cisco has invited us to exhibit our solutions on the Collaboration Partner Village at Cisco Live Las Vegas, from June 26th to 29th, 2017.We will share big announcements during this event, so if you planRead more

Kurmi announces one-to-one Trade-Up with CUCDM!

By Bruno | 0 comment

At last Cisco HCS-Spark Deploy-a-Thon boot camp in San Francisco, amongst other product announcements, Kurmi Software announced the “Kurmi Trade-Up” special offer to facilitate migration from CUCDM, removing one of the major obstacle for CiscoRead more

Kurmi CiscoLive in Berlin, 20 – 24 Février

Kurmi @CiscoLive in Berlin, February 20 – 24

By Bruno | 0 comment

Cisco has invited us to exhibit our solutions at Cisco Live in Berlin, from February 20th to 24th 2017We will have two booths : one on the Collaboration Partner Village in the World of SolutionsRead more

Kurmi Software announced the new 6.3.1 release of its flagship Kurmi Software Suite

By Bruno | 0 comment

This release delivers major upgrades to all of its components:Kurmi Service Provider Suite The leading intelligent solution for activating and deploying UC services. Kurmi Unified Provisioning The user-centric solution to package and provision UC andRead more

Cisco HCS & Spark: Unify your management stack and monetize your spark users base

By Bruno | 0 comment

In a previous demo video We showed you how Kurmi Unified Provisioning and Unified Selfcare enable you to easily manage Cisco Spark users and rooms, as well as Cisco Unified Communication Management (CUCM) configurations inRead more

Cisco HCS Shared Architecture: customer onboarding automation

By Bruno | 0 comment

Automating customer on-boarding is a key success factor of SMB UCaaS service providers. We enable the management of high user volumes within tight deadlines, while still controlling operational costs. Your customers can deploy their UCaaSRead more

UC End-User Self-Provisioning and Self-Care Portal with Kurmi Unified Selfcare

By Vincent | 0 comment

Offer a new IT support-type experience to your employees By providing them a self-service portal, unburdening your support team. Kurmi Unified Selfcare offers all the features you need to modernize your employee’s user-experience such asRead more

Kurmi Software announced the new 6.3.0 release of its flagship Kurmi Software Suite

By Bruno | 0 comment

This release delivers major upgrades to all of its components:Kurmi Sunrise The leading intelligent solution for activating and deploying UC services. Kurmi Unified Provisioning The user-centric solution to package and provision UC and other digitalRead more

Cisco Spark: User and Room Management with Kurmi Unified Provisioning & Selfcare

By Vincent | 0 comment

Kurmi Unified Provisioning & Selfcare enables you to easily manage Cisco Spark users & rooms, as well as CUCM configurations in Spark Hybrid Services deployments. Watch our new video demonstration or contact our teams forRead more

Cisco Renews Certification of Kurmi Software Suite

By Bruno | Comments are Closed

Kurmi Software Suite 6.x has successfully undergone technical interoperability testing with Cisco! A third-party laboratory (Tekvision) performed the interoperability testing, based on test criteria determined by Cisco. The test results recognized the quality and robustnessRead more

How to automate deployment on Cisco HCS?

By Bruno | Comments are Closed

"Zero-Touch Provisioning" with Kurmi Software Solutions! Kurmi Software, a Cisco Preferred Solution Partner, automates all the steps involved in UC solution deployment (e.g. Cisco Hosted Collaboration Solution / Unified Communications), including: data collection, server deploymentRead more

Kurmi Software Suite 6.2.0 is now available: Keep Control, abstract complexity and provide always more delegation!

By Vincent | Comments are Closed

Today, Kurmi Software announced the new 6.2.0 release of its flagship Kurmi Software Suite.This release delivers major upgrades to all of its components. Kurmi Sunrise, the digital business customer on-boarding solution, allows service providers toRead more

Enterprise Connect 16: our feedback and market trends

By Bruno | Comments are Closed

Last week (March 7-10), it was the Enterprise Connect event at Orlando (Florida) and Kurmi Software was there! Keynotes, General Sessions, meeting partners, customers, techno-vendors and competitors... very busy and interesting week for us. OurRead more

BCOM Update at Enterprise Connect 16

By Bruno | Comments are Closed

Last year at Enterprise Connect the UCStrategies team introduced the concept of Business Communications Operations Management (BCOM). A year later, the segment has seen increasing recognition as a key element of a successful Business CommunicationsRead more

Join us for the UC Strategies webinar “Why UC Fails and How to Avoid It” on Wednesday Oct 14th at 8:00 pm CET

By Bruno | Comments are Closed

Don’t miss the upcoming UCStrategies Webinar focused on ensuring that your current or planned UC environment succeeds despite the growing complexity and challenges. If you are seeing Staff overload, Cost escalation, Outages due to configurationRead more

On-premise Device provisioning with Google Glasses

By Bruno | Comments are Closed

Kurmi Software has prototyped a Google Glass application to perform on-site device provisioning in conjunction with Kurmi Unified Provisioning. This will help automate one of the most costly phases in UCAAS deployments. Contact your KurmiRead more

An article recognizing Kurmi’s market and thought leadership

By Bruno | Comments are Closed

User-centric and operating in a world where IT meets UC, we’re still pushing the boundaries of what our technology can achieve! Kurmi Software BCOM for the Core and an Extensive Service Brokerage PlatformBy Phil EdholmRead more

Kurmi Software listed among the leading players in the new BCOM category by UC-Strategies

By Bruno | Comments are Closed

Today, UCStrategies, the thought leader in Unified Communications (UC) education and information, identified a new product category, Business Communications Operations Management (BCOM). BCOM solutions are a critical factor for Unified Communications success. Organizations have adoptedRead more

Kurmi Updates its Kurmi Provisioning Suite to Support the Latest Cloud Technology from Cisco and Microsoft

By Laurine Allenic | 0 comment

NEW YORK, NY USA – March 27, 2023Kurmi Software, a global leader in Unified Communications management and automation, has added key cloud-enabling enhancements to support the evolution of Cisco and Microsoft technology as these companiesRead more

Kurmi Software Announces Microsoft Co-Sell Ready Status with KaaS Provisioning Suite now Available Natively on Azure

By Laurine Allenic | 0 comment

NEW YORK, UNITED STATES – 7 December 2022Kurmi Software, the award-winning UC provisioning software provider, today announced a global go-to-market co-selling agreement with Microsoft. The expansion of its partnership with Microsoft to Co-sell ready statusRead more

Kurmi Software Releases Kurmi Provisioning Suite Version 7.8 for Avaya, Cisco, and Microsoft

By Laurine Allenic | 0 comment

Market leading Unified Communications and Contact Center management solution adds features to support automated provisioning across multi-platform environments for large enterprises and service providers. NEW YORK, UNITED STATES – 10 November 2022Kurmi Software, the award-winningRead more

Kurmi Software Names Micah Singer as New Chief Executive Officer

By Laurine Allenic | 0 comment

NEW YORK, UNITED STATES – 4th October 2022Kurmi Software today signaled its continued global expansion with the appointment of Micah Singer as its new CEO, effective October 1, 2022. Singer, the founder of VoIP Logic,Read more

Kurmi Software Appoints Its First Vice President of Marketing as Part of Its Global Expansion

By Laurine Allenic | 0 comment

Dessi Schachne Brings Extensive Experience in Enterprise Marketing to Elevate Kurmi’s Global Brand and Support its Growth Trajectory NEW YORK, UNITED STATES – 29th June 2022Kurmi Software, the award-winning UC provisioning platform for enterprise collaboration,Read more

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Customer Self-service Onboarding on Cisco HCS, by Kurmi

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