With the Kurmi MACD Enterprise software package, unified management becomes a reality, not just a possibility. Systems administrators enjoy using a single platform to operate all communications systems. Kurmi Enterprise software for MACD has options for multi-vendor, on-premise, and cloud-based environments. IT adds the flexibility of easy integration when new services and vendors are added.
The software can also automate systems administrators’ routine tasks. This reduces support team costs and frees up your most valuable tech employees for the things you want them to focus on. The result is greater end-user satisfaction with fewer errors.
The benefits are myriad: simplify daily operations so that non-expert staff, i.e. from your Helpdesk or Human Resources teams, can perform these duties quickly and easily. Focus your technical people on new projects and services, and free up time for everyone to work more effectively.
End users quickly gain a real appreciation for Kurmi Enterprise’s next-level, easy-to-use interface for all their operations, including better MACD and a more fulfilling experience when interacting with in-house IT support staff. Add to that the touch-free provisioning, and you’ll see how simple it is to integrate Kurmi with active directories to regain control over individual needs.
The provisioning process can be automated. Think of the time you could save, secure in the knowledge that systems are functioning at their best without endless minor errors to be fixed.
Kurmi lets you connect enterprise level communications systems with corporate IT applications such as HR or ITSM: Workday, ServiceNow, OTRS, and many others.
Find the systems that work best for you, then add Kurmi for the ultimate Enterprises bundle. You’ll have an easy (self-care) portal where users can manage and perform basic MACD functions. This takes some of the load off of your IT support teams.
It’s also customizable. Kurmi Enterprises software provides a flexible solution to meet a variety of specific IT policies.
Companies develop actionable insights through proactive monitoring of resources and services. This helps them plan future capacity requirements and provides a real-time overview of license allocations.
Kurmi‘s team is on the starting-blocks to welcome you at @UCEXPO and talk about the management of your unified communications solutions (#Cisco #Microsoft #Avaya #AlcatelLucent stop by Stand #C115 #UnifiedCommunications pic.twitter.com/mVujuiJSWh