Even before the Covid-19 pandemic went global in the first quarter of 2020, organizations were already rapidly moving their unified communications applications, including calling, messaging, and meetings, to the cloud.  Nemertes Research’s 2020 Cost BenefitRead more

In the past few years, the Unified Communications market has widened. New players have appeared. More and more companies are giving their employees UC tools to improve productivity and working comfort. With solutions flooding intoRead more

By Irwin Lazar / Nemertes Dramatic rise in working from home because of Covid-19 The global Covid-19 pandemic has led to an unprecedented shift to work-from-home.  Nemertes’ recent global study of more than 460 organizationsRead more

Choice of terminals, calling rights, special services: setting up Unified Communications & Collaboration solutions requires a structured and flexible deployment plan, an assessment of business needs, automated implementation, and successful adoption by employees. So hereRead more

In the face of expectations from customers and employees, as well as regulatory pressure, how can a Unified Communications provisioning solution give financial institutions the competitive edge while ensuring its processes are compliant? 1. WhatRead more

We now have so many different admin platforms for managing Unified Communications solutions that it can be hard to use one without specialized technical knowledge. But delegating certain settings to less expert people, even endRead more

Kurmi new release: See a preview! Learn about the latest developments in Kurmi Software to simplify the management of your unified and collaborative communications solutions! Kurmi Software, a provisioning solution for unified communication and collaborationRead more

Kurmi Software, the leader in Unified Communications automation, has announced a major release of Kurmi Service Provider Suite. Now, Kurmi Software simplifies the provisioning process on Cisco BroadWorks by allowing bulk actions for users, devices,Read more

Kurmi Software, a global software company and market leader in the management and provision of unified communications platforms and collaboration tools, has just received its Microsoft Silver Collaboration & Content certification. This certification is aRead more

By Stéphane Abiven , Project Director, Kurmi Software Agility, a must in transformation The profound transformation of the business world is impacting every company, regardless of their size or line of business. Companies need toRead more

By Irwin Lazar, VP and Service Director, Nemertes Research UCaaS has garnered a great deal of attention in the marketplace over the last few years thanks to its ability to offer low cost, flexible, callingRead more

Kurmi Summer Release: See a preview! This summer there’s a lot of innovation for Kurmi Software, and we can’t wait to share it with you. First up is the Kurmi solution’s interface, which we’ve totallyRead more

By Robin Gareiss, Nemertes Research You’re moving to the cloud to hand off management, monitoring, and administration to a trusted third party. Out of sight, out of mind, right? Not so fast! Even in cloudRead more

By Irwin Lazar, VP and Service Director, Nemertes Research Nemertes’ recently released our latest Workplace Collaboration: 2019-20 Research Study, capturing deployment trends and success correlations for technologies including calling, meetings, and team collaboration. The studyRead more

By Robin Gareiss / President and Founder of Nemertes Research Digital Customer Experience (DCX) efforts enables organizations to provide new means of engagement including via mobile apps, chat, virtual and augmented reality, and by using AI toRead more

By Irwin Lazar / VP and Service Director of Nemertes Research Cisco’s 2018 acquisition of BroadSoft highlights the growing trend toward cloud-based communications.  Prior to the acquisition, Cisco’s cloud strategy was two-fold: Hosted Collaboration Service, a platformRead more

By Robin Gareiss / President and Founder of Nemertes Research IT staffs have an incredible responsibility to implement and support enabling technologies to transform their companies. In fact, more than 70% of companies have digital transformation initiativesRead more

For the last twenty years, Broadsoft has been the leading cloud communication services vendor. They have been providing the building blocks Unified Communications as a Service (UCaaS). Service providers use to build cloud-based communications servicesRead more

Cisco Unified Communications Manager (CUCM) started life in 1994 as Selsius Systems Multimedia Manager; a video conferencing solution. By the time Cisco acquired it in 1998, Selsius had renamed it Call Manager and changed itRead more

Today Microsoft is a leader in the communications and collaboration arena. Their Teams and Skype for Business products have played a pivotal role in this achievement. Two versions of Skype for Business are available –Read more

Unified Communications (UC) systems are large and complex features of most modern organizations. They require skilled individuals to design, deploy, and maintain; they are expensive, and time and resource consuming. But, their steady and efficientRead more

Globalization characterizes our world today. There are worldwide interaction and integration among people, companies and governments. A trend that began with improvements in transportation and communications technology. Once the domain of governments and large wealthyRead more

Best of breed products focus on one thing and do it better than any other product does. In their area of expertise, they are technologically superior, offer more features and are often more comfortable toRead more

An easy to use product, really intuitive and that will unburden your IT staff, encourage end-user adoption of your Unified Communications (UC) system and give control to end users over their communications environments. Sound tooRead more

There are many possible scenarios which may prompt a unified communications (UC) migration within an organization. It may be that an organization decides it’s time to move from their legacy telephony system to a moreRead more

Cloud-based unified communications (UCaaS) provide businesses and organizations with many advantages over on site-based systems. They are more cost-effective. You can reduce capital expenses on upfront hardware payments and move to a more predictable operatingRead more

As we move into a global world, we need to simplify the ways people work together. Collaboration technology should help people to work together more efficiently and lead to increased employee and team productivity. HowRead more

The version 5.4.0 is Kurmi Unified Provisionning & Selfcare is available this January 5th 2014! For more information contact you usual correspondants at Kurmi Software or contact us by emailRead more