In this report, we focus on UCC administration management tools. Specifically, we evaluate the operational cost savings and other benefits associated with the tools. In addition, we show the Nemertes Business Value Matrix for UCC administration management.
The matrix plots UC administration management providers, based on their average customer ratings and UCC operational costs. According to the matrix, Kurmi Software has the lowest overall UCC operational cost and the highest overall customer ratings.
Independent UC analyst firm, Nemertes Research, confirms that, Kurmi Software has the lowest overall UCC operational cost and the highest overall customer ratings.
