Take control of the features in the Kurmi Unified Provisioning & Selfcare software suite.
Be proficient in day-to-day operations and all admin levels.
Integrators and end users
A description of the training process is provided for information only. It can be adapted on a case-by-case basis.
These three days of training cover the modules and features associated with the ESSENTIAL Pack.
Practical exercises will be carried out throughout the training.
Introduction to the Kurmi Unified Provisioning & Selfcare Software Suite
Company Admin: Resource and Service Management
Service Management: MACDs Operations
Numbering Range Management
Intro to UC Components
Quick Create Package
Delete User (Package)
UC Connectors (CISCO UCM, ALE OT/OXE, Microsoft Skype)
User, Number, and Workstation Management
IM&Presence / Softphone
Group Management: Hunt, Pickup, etc.
Mobile Device Integration
Specific UC Services
Systems Admin: General Features
Systems Admin and Company Admin Management
Supervision / Logs
Systems Admin: Advanced Features
Systems Admin: Client Environment Integration
Intro to Configuration
Company Admin: Service Management, Technical Dictionary, and Clusters
Managing “Computed Rules” in the Technical Dictionary
Managing Specializations in the Technical Dictionary
Bulk Quick Create
Bulk Service Modification
Configuring E-mail Notifications
Expanded Features: Tickets and More
Upgrade Process and Support
Happy New Year ! Our pledge for 2022 is to continue to pour our passion, our innovation, and our expertise into developing products to simplify-and truly unify-enterprise communications and collaboration platforms for our customers across the globe. pic.twitter.com/poYIs98ynV
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